Simple Email Guides
When you need a little help and a clear understanding, just ask, we’re happy to help.
Home | Set-up Email
Not sure how to set up your email account that you have purchased through Oraco Solutions? Don’t worry we are here to help with the following simple guides; or if you would prefer that our team organise a remote session with you, we can remote into your system and set your email up. (excluding mobile devices) please submit a support ticket here
The settings below will help you set up your email in no time.
Your business email package can be set up with or without SSL. We recommend using the SSL setting to avoid conflicts with your mail client and secure your email.
Username: Always Full Email Address email@yourdomainname.co.nz
NON-SSL Settings
imap.yourdomainname.co.nz/com Port 465
pop.yourdomainname.co.nz/com Port 110
smtp.yourdomainanme.co.nz/com Port 25
SSL Secure Settings
us2.imap.mailhostbox.com Port 993
us2.pop.mailhostbox.com Port 995
us2.smtp.mailhostbox.com Port 587
Use TLS/SSL when using SSL secure settings, if TLS/SSL doesn’t work with your email client use STARTTLS, Microsoft Outlook will generally use STARTTLS.
If you are having password issues, visit your domain webmail URL and use the forgot password option to reset your password. The URL will be:
http://webmail.yourdomain
If you wish to have personalised SSL certificate settings and secure webmail, a secure certificate will need to be purchased and applied to your account instead of using the server-based SSL. You can request this through our support ticket system here.
The above settings will be the same for your mobile device. By default, most devices will use IMAP as their default setting. The non-SSL settings are often applied if you use the wizard to configure your email on your device. We recommend setting up your device manually using the above SSL secure settings unless you have your own installed SSL certificate.
The settings if you have your own SSL certificate applied to your email will be
imap.yourdomainname.co.nz/com Port 993
pop.yourdomainname.co.nz/com Port 995
smtp.yourdomainname.co.nz/com Port 587
With or without SSL. We recommend using the SSL setting to avoid any conflicts with your mail client.
NON-SSL Settings
Username: Full Email Address
Password: Use the email accounts password
Incoming Server: mail.yourdomainname.co.nz
IMAP Port: 143 POP3 Port: 110
Outgoing Server: mail.yourdomainame.co.nz
SMTP Port: 587
IMAP, POP3, and SMTP require authentication.
Username: Full Email Address
Password: Use the email accounts password
Incoming Server: mail.yourdomainname.co.nz
IMAP Port: 993 POP3 Port: 995
Outgoing Server: mail.yourdomainame.co.nz
SMTP Port: 465
IMAP, POP3, and SMTP require authentication.
Use TLS/SSL when using SSL secure settings; if TLS/SSL doesn’t work with your client, use STARTTLS
If you have password issues, visit your webmail and use the forgot password option to reset your password. The URL will be:
https://webmail.yourdomain or click here
The above settings will be the same for your mobile device. By default, most devices will use IMAP as their default setting. If you use the wizard to configure your email on your device, the non-SSL settings will be applied. We recommend setting up your device manually using the SSL secure settings above.
“IMAP and POP are two different email protocols with significant distinctions in handling your emails.
When you use POP, your emails are typically downloaded from the server to your local device. Depending on your email client’s settings, they may be kept on the server for a certain period, usually around 14 days, or removed immediately after downloading. This essentially means that your emails reside primarily on your device.
On the other hand, with IMAP, your emails are stored on the server itself. This allows seamless access to your emails from multiple devices, as they act as windows into the same mailbox. Any action taken on an email—such as reading, deleting, or moving—is reflected across all devices accessing the same email account. Think of it as a synchronised view of your mailbox across devices.
It’s important not to confuse IMAP with Exchange Mail, as they are distinct systems with their own functionalities and features.”
Need Support?
We are a digital solutions provider based in Waikato. Our focus is on small to medium-sized businesses throughout New Zealand and Australia.
We have been providing the following services for over 20 years: Website Development, Domain Names, Webhosting and Search Engine Optimisation and Marketing.
Oraco Solutions Limited
6 Jasmine Place
Cambirdge 3434
New Zealand
Operating Hours:
Monday to Friday
8:30 am – 5:00 pm
Closed Weekend
Support Hours: 7 days a week
Submit a Ticket
Account Login
Access
2023 © Oraco Solutions Limited – Be Digitally Charged
