Simple Email Guides
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Home | Set-up Email
Not sure how to set up your email account that you have purchased through Oraco Solutions? Don’t worry we are here to help with the following simple guides; or if you would prefer that our team organise a remote session with you, we can remote into your system and set your email up. (excluding mobile devices) please submit a support ticket here
The settings below will help you get your email set up in no time at all.
Your business email package can be set up eith or without SSL. We recommend using the SSL setting to avoid any conflicts with your mail client and to secure your email.
Username: Always Full Email Address email@yourdomainname.co.nz
NON-SSL Settings
imap.yourdomainname.co.nz/com Port 465
pop.yourdomainname.co.nz/com Port 110
smtp.yourdomainanme.co.nz/com Port 25
SSL Secure Settings
us2.imap.mailhostbox.com Port 993
us2.pop.mailhostbox.com Port 995
us2.smtp.mailhostbox.com Port 587
Use TLS/SSL when using SSL secure settings, if TLS/SSL doesn’t work with your email client use STARTTLS, Microsoft Outlook will generally use STARTTLS.
If you are having password issues, visit your domain webmail URL and use the forgot password option available to reset your password. The URL will be:
http://webmail.yourdomain
If you wish to have personalised SSL certificate settings and secure webmail, a secure certificate will need to be purchased and applied to your account, instead of using the server based SSL. You can request this through our support ticket system here.
The above settings will be the same for your mobile device, by default most devices will use IMAP as your default setting. If you use the wizard to configure your email on your device the non-SSL settings will be applied. We recommend setting up your device manually using the above SSL secure settings unless you have your own installed SSL certificate.
The settings if you have your own SSL certificate applied to your email will be
imap.yourdomainname.co.nz/com Port 993
pop.yourdomainname.co.nz/com Port 995
smtp.yourdomainname.co.nz/com Port 587
With or without SSL. We recommend using the SSL setting to avoid any conflicts with your mail client.
NON-SSL Settings
Username: Full Email Address
Password: Use the email accounts password
Incoming Server: mail.yourdomainname.co.nz
IMAP Port: 143 POP3 Port: 110
Outgoing Server: mail.yourdomainame.co.nz
SMTP Port: 587
IMAP, POP3, and SMTP require authentication.
SSL Secure Settings
Username: Full Email Address
Password: Use the email accounts password
Incoming Server: mail.yourdomainname.co.nz
IMAP Port: 993 POP3 Port: 995
Outgoing Server: mail.yourdomainame.co.nz
SMTP Port: 465
IMAP, POP3, and SMTP require authentication.
Use TLS/SSL when using SSL secure settings, if TLS/SSL doesn’t work with your client use STARTTLS
If you are having password issues, visit your webmail and use the forgot password option available to reset your password. The URL will be:
https://webmail.yourdomain click here
The above settings will be the same for your mobile device, by default most devices will use IMAP as your default setting. If you use the wizard to configure your email on your device the non-SSL settings will be applied. We recommend setting up your device manually using the above SSL secure settings.
What is the difference between IMAP and POP?
The key difference is where your emails are stored. When we use POP we are removing the email from the server and download it to our local device. Depending on the settings within your email client, these may be kept on the server indefinitely or removed after a period of time, by default this is set to 14 days. IMAP, emails stay on the server where you can easily interact with your mail from multiple devices. We explain it as looking through a window into your mailbox, each device looks through the same window. If we remove an email, it is also removed from all devices with access to this email account. Do not confuse IMAP with Exchange Mail, this is different again.
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We are a digital solutions provider based in Waikato. Our focus is on small to medium-sized businesses throughout New Zealand and Australia.
We have been providing the following services for over 20 years: Website Development, Domain Names, Webhosting and Search Engine Optimisation and Marketing.
Oraco Solutions Limited
6 Jasmine Place
Cambirdge 3434
New Zealand
Operating Hours:
Monday to Friday
8:30 am – 5:00 pm
Closed Weekend
Support Hours: 7 days a week
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